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Optional Support
  • We do NOT provide FREE "howto support"
    • due to the nature of the wansim product, it is assumed the user knows enough about network simulations and network emulations and associated wansim technology

  • However, for those that require handholding, we provide Professional Consulting as required
gigEnn Support ( FAQ )

  • Latest gigEnn-T3 release is 2008.0229
  • Latest gigEnn-OC12 release is 2008.0311

  • alpha and beta gigEnn-OC12 users prior to Feb 2008
    • alpha and beta gigEnn-OC12 users should ask for the newest wansim menu interface to fix the queue size bug

  • gigEnn-T3 users
    • gigEnn-T3 users might encounter the "disappearing user defined parameters"

      #
      # this usually occurs when the power plug is pulled as opposed to a proper shutdown from the wansim menu
      #
      # unfortunately, in order to support some new features such as:
      reset to factory defaults, saving user test parameters, saving resulting runtime test data, the user can no longer just pull the power plug which is a bad practice in the first place


    • To Fix the problem
    • Check if /usr.rw is displayed
      • drop to shell from the main wansim gui menu
      • > df
        #
        # if /usr.rw is listed, you have a different problem
        # if /usr.rw is NOT listed, you will need to fix the disk corruption ( see below )

    • Fix the corrupted disk partition
      ( scandisk in microsoft terminology )
      • > sudo fsck /dev/ad0s2a
        #
        # answer "y" to the question fsck is asking to fix itself
        #

    • Reboot for the quick and dirty test for the impatient
      • > sudo reboot

    • Mount and verify the fix
        #
        # mount the previously corrupted disk partition that was fixed
      • > sudo mount /dev/ad0s2a /usr.rw

        #
        # check that /usr.rw is mounted
      • > sudo df
        # -- if /usr.rw is listed ... the problem is solved ..
        # -- if /usr.rw is NOT listed ... you have a different problem ..

        #
        # check your data
      • > cat /usr.rw/etc/wansimconf/net-config

        #
        # all done, just reboot properly
      • > sudo reboot

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Updated: Fri Nov 14 06:02:47 2008 PDT